We hope you will enjoy your course and will go on to achieve success in a rewarding and lucrative career. In order for you to gain the most benefit from the course, it is important that you are fully aware of certain points before you start your training. Our General Rules & Regulations have been drawn up in order to facilitate the smooth and efficient operation of the Training Centre and are in the best interests of our students. If you have any problems or queries, please discuss with the Training Co-ordinator.
General
Under no circumstances may any computers, equipment, training material or software from the Training Centre be removed from the premises or taken home by students.
Attendance
An Attendance Register will be kept for each class. You are required to attend 97% of lectures to qualify to sit for examinations. No exceptions will be made unless by prior arrangement or valid, unavoidable circumstances. It is your responsibility to contact us & let us know if you cannot attend your lecture for whatever reason. The validity of these reasons will be considered at Keyline’s discretion. Please note that if, for whatever reason, you miss classes and need to catch up on any material, the trainers may not assist you with this during class as it would be unfair to the rest of the students and would slow their progress. It is up to the student to source material missed out on from classmates. Extra lessons on lessons missed out on are available at a rate of R200 per hour. Classes start promptly at 08h30 and end at 12h30 respectively. No student may leave early unless specific permission is given by the Training Co-ordinator.
Keyline reserves the right to archive and display student work.
Students must ensure that all coursework & assignments is handed in on time. It is the responsibility of the student to ensure that they sign for their assignment submission, if the student fails to do so, the student will be penalised for not handing in their assignment. Late submissions will also be penalised.
The minimum pass mark is 60% for each module. If a student does not meet this requirement, the student may be required to rewrite an examination at a fee of R500.00 and/or resubmit coursework. Failing the rewrite will require the student to resit for the course, unless at Keyline’s further discretion.
Liability
Neither Keyline, nor any of its employees or representative will, in any way, be held responsible for the loss of student work for any reason whatsoever. As it is an essential factor in digital publishing, all students are responsible for backing up their own work. A 8Gb memory stick flash disk is required for this purpose. Students must understand and accept the fact that, when working with this technology, there are no guarantees that equipment and software will always function at its optimum.
“Gremlins” and “glitches” go hand in hand with the digital environment and, frustrating though it may be, there is always a risk – albeit slight – that a computer will “crash” at the most inopportune moments causing loss of work or corrupting documents for no apparent reason. Please get the lecturer to back up your work to your flash drive, which you can then copy off onto your home computer.
Students will be held personally responsible and liable for damage or abuse to Keyline equipment/property. • Street parking for students is available on Florida Road or 8th Avenue.
Refreshments
Tea and coffee are offered free of charge in the recreation area. Tea breaks are 15 minutes: please adhere to this and return to your classroom on time. STRICTLY NO EATING OR DRINKING IN THE CLASSROOMS! Smoking is permitted outdoors or in the recreation area only.
Cellphones
No cellphones will be permitted in the classroom. Please switch them off during lessons. Students will not be called out of class for phone calls or visitors, unless by prior arrangement. Messages will be taken.
Cleanliness
Students are expected to keep their workstations clean and tidy as classes follow closely on one another. • Keyline does not accept liability for loss, injury, or damage caused by events beyond our control.
Complaints And Resolution
Keyline aims to provide a high level of service. Any complaints should be reported immediately to the Training Coordinator who will try to resolve the problem at the time. Keyline cannot accept responsibility for complaints not reported during the course.
Certification
Full colour certificates will be printed and date of collection co-ordinated upon request. Students need to send an email stating date of collection, which needs to be not less than 3 days of the email. Certificates are only stored for 3 months.
Remember that our stated objective is to turn out knowledgeable, well-trained graduates who are proficient in the software applications and have insight into the industry. Courses are intensive and require that students focus and concentrate on each aspect as it is presented. Should you have any questions, or not understand anything, the lecturer will be glad to assist you, but it is up to you to ASK YOUR TRAINER, or schedule extra assistance with one of the training co-ordinators.
Cancellations
Cancellations may be accepted by Keyline if a written request is received no less than three weeks prior to commencement of the course, failing which the full fee will become due and payable. An admin fee of 10% will be deducted for cancellations. Further, after commencement of the course, no refunds will be made and students are liable for the full course fees.
Outstanding Fees
Students will not be permitted to sit the final examination and no Certificates will be issued until course fees have been settled in full. Should student fees be payable by employers, an original order on company stationery must be submitted along with this form – completed and signed – upon registration.
Media Files Policy
The use of the internet facilities, the computer provided for the learner as well as storage space allocated on the server is to facilitate and enhance the learner experience. Under no circumstances may these be used to download, copy or store on training computers copyright or non-copyright entertainment movies, tv series, music or any files not related to the course material, content or assignment resources.
Electronic Funds Transfer (EFT)
Make a direct payment to our bank account using EFT. Simply transfer the required amount to the following account details:
Account Name: Keyline Graphics CC
Bank: Standard Bank
Account Number: 250546302
Branch Code: 003826
Please use your student number or reference code for the payment reference.
Cash or Card Payments
You can make cash or card payments directly at our branch. Visit us at 136 Florida Road, Morningside, Durban and our staff will assist you.
Student Loans
We partner with reputable financial institutions to help you access student loans tailored to your needs. Speak to our student advisors to explore your options.
Float - Split Payment Over 6 Months
Take advantage of our Float payment option to split your total tuition into 6 equal monthly installments. This helps ease the financial burden while allowing you to focus on your studies. Note that a credit card is required for this transaction.
Custom Payment Plans
If you require a more personalised payment plan, we can work with you to design a custom solution that fits your unique financial situation. Contact us to discuss your options.
Upon registration a completed application form and the full deposit or part deposit of a minimum of
R 4 000.00 is required to secure your place for a particular course. The rest of the deposit will be fully payable before the commencement of the course.
Modular/Customised courses are to be paid in full before the commencement of the class.
(Please chat to us should you wish to arrange an alternative payment plan).
Deposits
1 Year Digital Communication Design course
A minimum deposit of R 17 800.00 incl &
9 x instalments of R 6 850.00
DTP & WEB course
A minimum deposit of R 12 800.00 incl &
4 x instalments of R 5 550.00
Graphic Design & DTP course
A minimum deposit of R 8 800.00 incl &
2 x instalments of R 4 950.00
Final instalments are strictly due and payable 7 days before the final examination
Accepted payment methods are Cash, Credit Card, Cheques, or Direct deposits.
Banking Details
Account Name Keyline Graphics
Bank Standard Bank
Branch Code 051001
Account Number 250546302
Reference Student Name Or Invoice Number
Cancellations may be accepted by Keyline if a written request is received no less than three weeks prior to commencement of the course, failing which the full fee will become due and payable. An admin fee of 10% will be deducted for cancellations. Further, after commencement of the course, no refunds will be made and students are liable for the full course fees.
Students will not be permitted to sit the final examination and no Certificates will be issued until course fees have been settled in full. Should student fees be payable by employers, an original order on company stationery must be submitted along with this form – completed and signed – upon registration.
At Keyline, accessible from https://keyline.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Keyline and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Keyline. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Privacy Policy Generator.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Log Files
Keyline follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Keyline uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Keyline.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Keyline, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Keyline has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Keyline’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Keyline does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
